Cogwell, Inc.: Doing Business

Doing Business:

PAYMENT:

We accept the following: Paypal, Check, Bank Transfer and Visa/MC.
Sales Tax: is charged to all California Purchases unless a valid tax exemption certificate is provided.

SHIPPING:

FedEx is our default shipping carrier.
You may also use your own shipping account (UPS or FedEx or DHL), please email your account number and the type of shipping service. Items will usually ship the same day payment clears. We will attempt to combine shipping wherever possible.
Items are available for local pickup, however an appointment is required.

WARRANTY:

Warranted returns will be replaced or repaired. A refund will only be issued if the item cannot be replaced or repaired. This privilege does not cover items purchased in error, damaged by customer misuse.
Sales Listed "AS-IS": Items that are sold AS-IS are not covered under any warranty; express or implied. We do not accept returns on items sold AS-IS. NO EXCEPTIONS.
Sales Listed "NO DOA": We guarantee that the item will work only as described in the description above. There may be an underlying problem(s) that we are truly unaware of and these are not covered. If you discover that the item received is not as represented in the description above, you must notify us within 48 hours of receiving the item. Defective items will be replaced or repaired. A refund will only be issued if the item cannot be replaced or repaired.
Sales Listed "30 Day right of Return ": The buyer has 30 days in which to check the functionality of their purchase. If a problem is discovered, the buyer must notify us within the 30 day period. Defective items will be replaced or repaired. A refund will only be issued if the item cannot be replaced or repaired.